Our aim is to provide an excellent health care service in a timely manner. Due to this we have had to implement an appointment cancellation policy. The cancellation policy enables us to make appointments available to our patients in need of our services.
Please be considerate and notify us by phone on 03 9748 6666 or email at firstname.lastname@example.org if you are unable to attend an appointment at least 2 working days prior to your scheduled appointment. This will enable us to allocate this time to someone on our waiting list.
Please note that if you miss an appointment or reschedule within the 48 hours 50% of the consultation fee will be charged and within 24 hours the full consultation fee will be charged.